LED Limited Warranty
Download CGF 5-Yr LED Warranty
This Warranty only covers LED products manufactured by CGF Design Inc. when properly installed and under normal conditions of use and does not cover any products manufactured by others. These products (i.e. LED Drivers, Dimming Modules, Emergency Battery Systems, Photocells, Motion Detectors) carry their own warranties and should be considered before returning any products. CGF Design Inc. will not accept returned items without prior written return authorization #. Any unauthorized return, repair, replacement or modification of the Product(s) shall void this warranty.
The buyer agrees to make all claims regarding defects or deficiencies in the Product(s) according to the terms of CGF Design Inc. warranty. Warranty claims must be made in writing. Valid warranty claims must be made within the warranty period specified herein above, and submitted within thirty (30) days of discovery of the damage or defect. NO FIELD LABOR, REPAIR, DISMANTLE, OR INSTALLATION CHARGES ARE INCLUDED WITH THIS WARRANTY.
For any breach by CGF Design Inc., of this limited warranty, the exclusive remedy of Customer and the sole liability of CGF Design Inc., shall be, at the option of CGF Design Inc., to replace or repair the affected products. The availability of replacement products is subject to product discontinuance policies at CGF Design Inc.
All LED modules are warranted for a period of (5) five years from date of purchase to the original buyer with proof of purchase. This warranty does not cover costs of removing and re-installing the light fixture.
This warranty does not cover acts of nature as lightning damage, or corrosion and discoloration of components caused by exposure to gases such as chlorine, sulphur or other harsh chemicals in the air, surface contamination due to the mishandling of the light engines, nor does it cover damages caused through abuse, improper installation, surges in electric current, acts of third parties, or any error, neglect or default of Customer.
THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE. CGF DESIGN INC., DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTY THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
Failure of an LED module is defined as having more than 3 LED’s in any one circuit of LED’s fail. This warranty is null and void if the product is not installed within the manufacturers strict guidelines or if any of the following occur: under/over voltage, under/over current or any damage arising out of any acts of God, external forces, fire, misuse or abuse or any other factor not under control of CGF Design Inc.
*See Chip Manufacturer's White Paper in Technical Section