General Terms and Conditions of Sale
Terms and Conditions of Sale
Effective As of 2021

Purchaser hereby buys pursuant to the terms and conditions herein stated for which Purchaser shall pay to CGF Design Inc., an Illinois corporation, (hereinafter referred to as “CGF”), the indicated purchase price at Illinois, on the following terms and conditions.
Order Acceptance: Acceptance of orders can Only be made by CGF at factory headquarters in Illinois. Possession of an CGF price sheet does not entitle one to purchase. CGF shall not be bound to sell any products unless it shall (in its sole discretion) accept submitted purchase orders. CGF reserves the right to refuse to make quotations, accept orders or make shipments to points of destination outside the regular or assigned selling and service area. Purchaser’s submission of a purchase order shall indicate purchaser’s acknowledgment of and agreement with the Terms and Conditions contained herein. No terms and conditions other than those herein stated, and no agreement or understanding, in any way purporting to modify these terms or conditions, shall be binding upon CGF unless consented to in writing by a duly authorized representative of CGF.

General Terms:
  • No minimum order threshold.
  • Parts Orders: Commission rate is 10% on orders totaling over $300, no overage allowed.
  • CGF reserves the right to impose minimum quantities or case quantities.
  • CGF reserves the right to discontinue any product at any time without notice.
  • CGF reserves the right to require a deposit for any order, at any time based on product availability, project specific conditions or any other reason we feel necessary.
  • All discounts must be approved in advance.
  • All orders must be received in written form before shipment will be made.
  • Purchaser is responsible for checking CGF Order Acknowledgment for accuracy.
  • Specifications are subject to change without notice. CGF is not responsible for matching products manufactured prior to changes.
  • Payments are due in Net 30 days. If Purchaser does not pay the purchase price within the time periods set forth above, CGF reserves the right to assess a finance charge on any unpaid, past due balance up to the maximum legal rate. If any amount due CGF is collect by, or attempted to be collected through an attorney at law, CGF shall be entitled to recover all collection expenses, including attorney’s fees.
Credit Card Payments: Credit card payments are accepted. There is a 3% fee per transaction and does not include shipping. If a shipping account number is not provided at the time of order and CC payment, a second transaction fee will apply to shipping costs and charged.

Credit Terms: For existing customers with established credit, net 30 days if within set credit limit. If an order is submitted above the approved line of credit, a deposit may be required equal to the over limit. For new customers, a credit application will need to be filed PRIOR to submitting the order so credit references can be contacted and credit line established. If credit cannot be established or verified, a prepayment of 100% of the total (not including shipping) must be provided at the time of release. See charges associated with shipping listed below.

Purchaser hereby freely offers to CGF certain information submitted separately for the purpose of inducing CGF to afford the credit extended hereby and subsequently hereto as well, together with permission to investigate the truthfulness thereof, but with the understanding that CGF may rely thereon without reliance on any other source of information. CGF may withdraw credit from Purchaser at any time for any reason whatsoever or without reason, and shall not be liable for any such action on its part.

Prices: Prices are subject to change without notice. All price quotations are good for thirty (30) days unless noted otherwise. In the event of price increases, all orders on hand for immediate shipment will be filled at the lower prices, provided such orders are released for shipping prior to the effective date of the price increase. Orders not released to shipping prior to price increase effective date will be billed at prices in effect at time of shipment. Prices do not include Lamps unless so specified. The price for goods does not include any sales, use or other taxes or charges payable to state or local authorities. The extent that such taxes do not appear as an additional separately itemized charge, Purchaser certifies that the sale of the goods is exempt from such taxes and Purchaser assumes the liability for any such tax which may be found to be due, hereby agreeing to indemnify and hold CGF harmless with respect thereto.

Variations/Customizations: Variations or customizations may include lamping, dimming, dark sky, LED, egress, finishes, construction or dimensions. Prices and delivery for custom requests will be quoted with no guarantee or commitment until a purchase order is accepted and confirmed by CGF. A custom order requires a signed CGF “CU” Series submittal (CU=Custom Requirement –a unique tracking number assigned to your job). Custom orders are sold as non–cancellable, non–returnable, and non–refundable. Custom orders require a 50% deposit in advance and ½ balance due at time of shipment, and balance due net 30 for customers with established credit, unless other agreed upon terms exist between Purchaser and CGF. Custom orders are Non-Cancelable, Non-Refundable and Non-Returnable.

Standard Lead Times:
  • 6 to 8 weeks for Standard Products.
  • 7 to 9 weeks for Mod to Standard Products.
  • 8 to 10 weeks for Custom Orders.
Expedited Orders: 50% due at time of released order for projects requested sooner than standard 6 to 8 week lead times.

Hold Orders: Unless a mutually–agreed release date is established when a Hold order is placed, all Hold orders will be honored for a maximum of ninety (90) days. No Hold order will go into production until a formal release is received in writing. Hold orders may be subject to price increases in effect at the time of release. Partial release orders will be accepted when all subsequent releases are completed within ninety (90) days of the first release. In circumstances where customer requests a released order be placed on hold until a future date, storage fees will be assessed starting at $20.00 per day.

Cancellation/Change Order: Changes to quantity or specification are subject to approval by CGF. Such changes may affect delivery schedule and purchase order may be subject to additional fees. Cancellations of released orders must be made in writing and are subject to cancellation fees for any costs incurred including administrative, engineering, drawings, work performed or materials ordered. Orders cancelled after shipment or if delivery is refused, customer is responsible for paying any and all freight, disposition and restocking charges.

Freight Allowance: All shipments are F.O.B. our factory; goods are shipped at the Purchaser’s risk. Title to merchandise passes to Purchaser, and CGF’s responsibility ceases, when merchandise is accepted by the first carrier. Freight allowance, not including overage, applies to purchase orders totaling $3500 net East of Mississippi and $4500 net West of Mississippi, and CGF selects the method and routing of shipment. Additional charges:Special delivery charges for residential delivery, and calling 24 hrs in advance. UPS and Fed Express will not call 24 hours in advance. Freight company special delivery charges include: Lift–Gate, Inside Delivery, Schools, Construction Site, AM delivery, and range from $75–$175 depending on the specific location.

Shipments to the U.S. Border, Alaska, Hawaii, and Puerto Rico freight allowance ceases at Port of Embarkation. Freight terms apply to continental U.S. only. CGF will ship to Purchaser’s designated U.S. port. Purchaser is responsible for pier to pier shipping arrangements, including international freight fees from a U.S. port of origin. Purchaser requested routings, including expedited delivery, will be allowed when Purchaser agrees in writing, to pay any and all additional fees to accommodate such request or provides billing account number. Partial shipments will be made at the direction of the Purchaser, provided the Purchaser agrees to pay any and all excess freight charges. Where CGF is allowing freight charges, partial shipments will be made at the discretion of the company, unless Purchaser agrees to pay excess fees. Any detention, storage or auxiliary charges assessed by carriers or storage facilities resulting from Purchaser’s special requests, or Purchaser’s failure to accept delivery in a timely manner, shall be paid by the Purchaser.

Delivery: Product lead time begins after receipt of order deemed to be acceptable to manufacture by the factory. Acknowledged shipping dates are approximate and shall not be deemed a guaranteed date. CGF shall not be responsible for any damages, penalties or labor charges resulting from delayed shipments or from its inability to ship by the acknowledged shipping date. Furthermore, CGF shall not be held liable for delays in delivery or failure to manufacture or deliver due to causes beyond its control, or due to an act of God, acts of the Purchaser, acts of civil or military authority, priorities, fire, strikes, floods, epidemics, war, riot, delays in transportation or vehicle shortages, or inability due to causes beyond its reasonable control to obtain the necessary labor, materials, or manufacturing facilities. Failure to take delivery of goods will result in fees starting at $75.00 per day. Refer to cancellation/change order policy.

Claims: Recipient is responsible for counting cartons and documenting shortages and/or damages with the carrier at the time of receipt. If shortages and/or damage exist, Recipient is responsible for notifying CGF in writing immediately. If possible, retain original cartons and take pictures for carrier claim processing. Failure to report shortage and/or damage to CGF within fourteen (14) days of receipt will jeopardize claim reimbursements. A replacement order will be issued to the factory and shipped as soon as possible.

Return Merchandise: No goods may be returned without prior written authorization from the factory. Return Authorization Numbers expire in thirty (30) days. Returned goods are subject to a restocking charge. Customer is responsible for all return freight charges and packaging for a safe arrival. Returned material must include a Return Authorization form for proper processing. Final credit will be determined after receipt, inspection, and acceptance of returned goods. No credit will be issued for damaged goods or unauthorized returns.

Limited Warranty: CGF warrants all products sold to be free from defect in manufacturing, under normal and proper installation, storage and use, for a period of one (1) year from the date of shipment. Our guarantee liability extends Only to the repair or replacement of the defective part, and no labor charges for correction of the defect by repair or replacement will be paid by CGF unless prior written authority has been granted. After one (1) year from date of shipment, claims for defective components found to be in warranty should be made directly to the manufacturer through their local service center. Any costs incurred for replacement of defective components is the responsibility of and should be authorized by the manufacturer of component. No employee, agent, dealer or other person is authorized to give any warranties on behalf of the Company, nor to assume for the Company any other liability in connection with any of its products, except in writing signed by an office of the Company.

Errors & Omissions: The CGF Catalog, Website and Price List are prepared for the convenience of authorized sales representatives. Every effort is made to see that they are complete and accurate to avoid error. However, CGF reserves the right to delete or change information and design at any time without notification.

Remedy:  CGF shall have all lien rights or other remedies provided by statute, law and equity. The rights and remedies hereby created are cumulative and the use of one remedy shall not be taken to exclude or waive the right to the use of another.