General Terms and Conditions of Sale
Minimum Order: Orders must exceed $75.00 Net Distributor Cost, except parts and accessories.

Telephone and Verbal Orders: We do not accept verbal orders. All orders must be received in written form before shipment is made.

Order Acceptance: Sales are restricted to legitimate and authorized Electrical Distributors that meet proper credit standards and for delivery to destinations within their normal sales territories. Acceptance of orders can only be made by CGF Design Inc. at factory headquarters and are subject to the terms and conditions of sale, as stated on our current distributor price sheet, acknowledgements and invoices. Possession of this price list, or any catalog material, does not include the right to purchase.

Changes In Specifications: CGF Design Inc. reserves the right to make engineering or dimensional changes from one edition of the specification page(s) or price list to the next, with no prior notification and will not be obligated nor held liable to modify fixtures manufactured prior to these specification changes. Verify your specifications with the factory prior to release of order.

Prices: Prices are subject to change without notice. In the event of price increases, all orders on hand for immediate shipment will be filled at the lower prices, as will all orders received for immediate shipment within 15 days of the announced price increase. Orders received 16 days or more following the price increase will be entered at higher prices.

Hold For Release Orders: Unless a mutually-agreed release date is established when the Hold for Release order is placed, all hold orders will be honored for no more than 90 days. No Hold for Release order will go into production until a formal release is received in writing.

Freight Allowance: All shipments are F.O.B. our factory in Illinois. Our responsibility ceases upon delivery to the carrier. All claims should be made immediately by the consignee to the carrier. We reserve the right to change specified routings. Purchaser-requested routings will be complied with if the purchaser pays the difference between CGF Design Inc.’s regular and the requested routing. Freight will be allowed on orders exceeding $2,500.00 East of the Mississippi and $3,000.00 West of the Mississippi Distributor Net. We will note requested carrier to call notices on our order copy and bill of lading but we will not guarantee the call. A minimum $35.00 delivery charge may be applied to any order that is delivered by CGF Design Inc.

Delivery Date: Consult factory for shipping date and delivery information. The shipping date, noted on our Order Acknowledgement, is our best approximation of a probable shipping date and is furnished for the customer’s convenience. The shipping time stated in this proposal is an estimate only and we shall not be held liable for any loss or damage for delays caused by acts of God, explosions, transportation delays, accidents, fire strikes, riots, civil commotion, material shortages or delays, governmental regulations or allocations, or a cause or causes (whether or not similar in nature to any of these hereinbefore specified) unavoidable or beyond our control.

Terms of Payment: Invoices are due on a net basis within 30 days of invoice date, no discounts allowed. Late payments will result in a 1.5% per month charge added to the invoice total.

Claims: Claims for loss or damage in transit must be made by the consignee directly to the carrier. Title to the merchandise passes to the consignee at the time of delivery by CGF Design Inc.. to the common carrier. I.C.C. regulations state that all claims for shortages, overages or damages (both visible and concealed) must be entered against the carrier within ten (10) days from receipt of the shipment. Absolutely no claims will be allowed by the carrier beyond ten (10) days.

Return Merchandise: All returned material must include a Customer Warranty Checklist and a Return Authorization Form. Returned material is subject to inspection and may be subject to restocking charges and freight charges. All cartons should be marked with a Return Authorization Number. The recipient of goods damaged in transit is responsible for filing a claim with the carrier. Credit will be issued only upon inspection of material and evaluation of Customer Warranty Checklist. All Return Authorization Numbers expire in 30 days. Invoices for replacement material must be paid within terms if defective material is not returned with 30 days.
Warranty: Products are guaranteed to the user against defect or failures for a period of one (1) year from date of invoice. This guarantee is limited to our products only and does not include accessory equipment, labor charges involved in replacement, or damages due to chemicals, fire, excessive heat, improper lamps, improper voltage or improper installation. Ballast warranty is limited to warranty provided by ballast manufacturer.

Field Labor: The factory will not accept field labor charges unless authorized in writing by a CGF Design Inc. manager prior to commencement of the work.

Custom Orders:  Prices and delivery for all custom requests will be quoted by the factory with no guarantee or commitment until an order is accepted and confirmed by the factory. A Custom order will be accepted only following receipt of a signed drawing, a CGF Design submittal, an official written order, and any other documents requested to facilitate the request. A minimum 50% nonrefundable deposit may be required on Custom Orders. Custom orders are subject to maximum cancellation fees which may include reimbursement for any and all work in progress, including, but not limited to, labor and materials.

Discontinued/Obsolete Merchandise: CGF Design Inc. reserves the right to declare items of merchandise obsolete at any time. Orders received for previously announced obsolete merchandise will be accepted or rejected at the discretion of CGF Design Inc. and are subject to price quotation on a custom merchandise basis pending availability of parts and materials.